TRANSPORT INFORMATION - The deliveries in Portugal are mad by postlog-CTT in the following workday, trough Portugal.- Europe Union 6 useful days-
Delivery take place 48 hours after ordering.- The costs are calculated automatically during the purchase process and they are based on the value of your order and on the delivery destination. - Pls contact us: vitor.leote@gmail.com - The international deliveries are made trough the national portuguese post, in a period that will depend on the geographical zone of your country, or by an international deliveries enterprise " Fedex" if you want, pls contact us:vitor.leote@gmail.com and we let you know the process and prices. - By CTT this period can be 21 useful days. During the purchase process you will have acess to the authomatic calculation of the transport cost. They are based on the value of your order and in the arrival dstination. - All the products are subjected to routine procedures and of passage without retention in the customs of the European communities.In this way our products, are free of costs and additionals fees.- We inform our customers that out side of the European Community, the costs related to customs and others will be collected from the customer when the order is delivered. - RETURNING AN ITEM - If your product was damaged during the transport we will do our best to replace it. Pls regard the folloing steps:- After rceiving the product if you detect that is damaged, keep all the parts of the product and the package, please contact us immediatly at our mail: vitor.leote@gmail.com and let us know: - Name and mail trough you went shopping - your invoice number - mail contact - returning reason. - Very important advise - You got 15 workdays, starting from the date of reception od the order, to proceed to this return. - After receiving the product in our facilities, and after verifying the conditions we guarantees the return of your money -excluding transporting fees - in the maximun 15 workdays, counting from the day the product arrived to us. Then, we will send you the amount trough bank transfer or another way.
Artesanato Portugal
A empresa Artesanato Portugal, sediada em Cascais, procura dar uma amostra, do melhor artesanato que é feito em Portugal, de Norte a Sul. Cada produto transmite a história de uma região. Levamos até si, peças de uma rara beleza, fabricadas pelos melhores artesãos. Todos os nossos produtos incluem IVA á taxa de 20%
